Who is down right now

Down now20This week248

20 down now · 248 this week

Pinecone · AISep 15, 2025, 15:52 UTC 1 year ago

[Serverless][AWS][us-east-1] `403 PermissionDenied` errors for read and write operations on some indexes and assistants

MinorNot disclosedUpdated 47d ago
Sep 15, 15:52 UTCSep 15, 15:58 UTC
Duration
6m
Impact
Minor
Root cause
Not disclosed
Pinecone, 90 days
9 incidents
Affected
AWS us-east-1Serverless Indexes - AWS us-east-1
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Sep 15, 15:58 UTC
    This incident has been resolved.
  2. Monitoring · Sep 15, 15:52 UTC
    A fix has been implemented and we are monitoring the results.

More from Pinecone

Full history
MinorNov 3, 12:30 UTC
[Metrics Endpoint] 5xx Errors on */metrics/discoverylasted 1h 33m
MinorNov 2, 21:00 UTC
[Pod-Based Indexes] Stalled control plane operations.lasted 3h 19m
MinorOct 14, 14:48 UTC
[Inference] 5xx errors on some `llama-text-embed-v2` requestslasted 0m
MajorOct 7, 20:40 UTC
[SERVERLESS][GCP][us-central1] Newly created indexes failing to initializelasted 1h 10m
MinorSep 28, 04:13 UTC
[Pods][AWS][us-east-1] Write failures and high latencylasted 8m
MajorSep 22, 23:34 UTC
[Serverless][AWS][eu-west-1] 5xx on read requestslasted 58m