Who is down right now

20 down now · 248 this week

Pinecone outage history and postmortems

AI · New York City, US · 9 incidents in 90 days · 99.89% implied uptime · last 6d ago

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History

MinorNov 3, 12:30 UTC
[Metrics Endpoint] 5xx Errors on */metrics/discoverylasted 1h 33m
MinorNov 2, 21:00 UTC
[Pod-Based Indexes] Stalled control plane operations.lasted 3h 19m
MinorOct 14, 14:48 UTC
[Inference] 5xx errors on some `llama-text-embed-v2` requestslasted 0m
MajorOct 7, 20:40 UTC
[SERVERLESS][GCP][us-central1] Newly created indexes failing to initializelasted 1h 10m
MinorSep 28, 04:13 UTC
[Pods][AWS][us-east-1] Write failures and high latencylasted 8m
MajorSep 22, 23:34 UTC
[Serverless][AWS][eu-west-1] 5xx on read requestslasted 58m
MajorSep 17, 05:37 UTC
[Serverless][AWS][us-west-2] 5xx errors on the readpathlasted 11h 7m
MajorSep 1, 15:04 UTC
5xx errors on some control plane operationslasted 4h 36m
MajorAug 25, 15:50 UTC
[SERVERLESS][GCP][us-central1] 5xx errors on some read and write requestslasted 21m
CriticalJul 21, 19:10 UTC
[SERVERLESS][Azure][eastus2] 5xx errors for some namespaceslasted 30m
MinorJul 20, 16:44 UTC
[SERVERLESS][AWS][us-east-1] Increased latency and 5xx errors for some indexeslasted 1h 15m
MinorJul 12, 23:21 UTC
[Serverless][AWS][us-east-1] Increase in freshness lag for some namespaceslasted 4h 55m
MajorJul 9, 09:50 UTC
[Serverless][Azure][eastus2] 5xx errors on some requests for some indexeslasted 4h 47m
MinorJun 18, 10:00 UTC
Some initial queries to infrequently read namespaces incorrectly returning empty resultslasted 8h 23m
NoticeJun 16, 13:05 UTC
[Serverless][AWS][us-east-1] Metrics tab in the console not showing graphslasted 4h
MajorJun 6, 17:05 UTC
[Serverless][AWS][us-west-2] 5xx errors for some requests on some indexeslasted 3h 35m
MinorJun 6, 13:05 UTC
[Serverless][AWS][us-west-2] Read path operations for some indexes may experience elevated latency and timeoutslasted 2h 45m
MinorJun 6, 00:48 UTC
[AWS][us-east-1] 5xx errors for some requests on some indexeslasted 27m
MajorMay 25, 13:41 UTC
[Serverless][AWS][us-west-2] 5xx errors and longer response times on upsert requests for some indexes.lasted 1h 19m
MajorMay 13, 20:14 UTC
[AWS][us-east-1] 5xx errors on read and write operations for some indexeslasted 1h 1m
MajorMay 6, 20:02 UTC
[AWS][us-east-1] 5xx errors for some requests on some indexeslasted 27m
MinorMay 6, 15:00 UTC
Pinecone Console loading slowly for some userslasted 20m
MajorMar 13, 08:50 UTC
[GCP][europe-west4] Errors for upsert operations on some indexeslasted 1h 3m
MinorMar 5, 21:57 UTC
[AWS][us-east-1] Prometheus metrics are unavailable through the Pinecone console or the metric proxylasted 1h 5m
MajorMar 4, 21:06 UTC
[Serverless][GCP][us-central1] 5xx errors on some read operations for some indexeslasted 1h 10m
MajorFeb 23, 23:14 UTC
[GCP][us-central1][europe-west4] Errors on some read operationslasted 2h 38m
MinorFeb 5, 10:55 UTC
[Serverless][AWS][us-east-1] Increase in freshness lag for some namespaceslasted 11h 2m
MajorJan 15, 12:12 UTC
[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexeslasted 3h 18m
MajorJan 2, 16:31 UTC
Intermittent unavailability across all environments for some indexeslasted 1h 27m
MajorDec 31, 2025, 03:13 UTC
[Serverless][AWS][us-west-2] 5xx errors on some read path operationslasted 16m
NoticeDec 19, 2025, 01:15 UTC
[Serverless][GCP][us-central1] Partial control plane unavailability for some userslasted 0m
MajorDec 15, 2025, 10:39 UTC
[Serverless][GCP][europe-west4] 5xx errors on read and write operations for some indexeslasted 11h 23m
MinorDec 9, 2025, 20:15 UTC
Increased file processing time for Assistantlasted 5h 35m
NoticeDec 8, 2025, 20:43 UTC
Unavailability for embed and rerank requestslasted 0m
MajorDec 5, 2025, 18:36 UTC
[Serverless][GCP][us-central1] 5xx errors on some read operations for some namespaceslasted 2h 6m
MajorDec 3, 2025, 15:53 UTC
[Serverless][AWS][us-west-2] 5xx errors on read path operations for some namespaceslasted 46m
MajorNov 24, 2025, 17:28 UTC
[Serverless][AWS][us-east-1] 5xx errors on some read path operationslasted 1h 2m
NoticeNov 13, 2025, 02:00 UTC
Some index-level usage metrics unavailablelasted 0m
MajorNov 6, 2025, 14:38 UTC
[Serverless][AWS][eu-west-1] 5xx errors on some write path operationslasted 2m
NoticeOct 30, 2025, 22:00 UTC
Partial unavailability on cohere-rerank-3.5 modellasted 0m
About Pinecone

The vector database, Pinecone Assistant and hosted inference.

The last year, day by day

No incident Minor Major CriticalDeeper colour: longer outage

Downtime, added up

AI median
2h 18m

Pinecone: 2h 18m weighted downtime in range, category median 49m.

9 incidents, 5 major or critical, 23h 11m of incident time (18h 11m major or critical, 5h partial), longest 11h 7m, implied uptime 99.89%, between Aug 12, 2026 and Nov 9, 2026.

Across Glyph:Company profileComplianceFree tiersPaydaysChangefeedSLAsUptime

Questions

Is Pinecone down right now?

Check Pinecone's own status page at https://status.pinecone.io for the live state. This page shows Pinecone's incident history from that page; the most recent incident started 2026-11-03: "[Metrics Endpoint] 5xx Errors on */metrics/discovery".

How often does Pinecone have outages?

Pinecone posted 9 incidents in the last 90 days and 38 in the last year, 5 of them major or critical in the last 90 days. The median incident lasted 1h 10m.

When was Pinecone's last major outage?

2026-10-07: "[SERVERLESS][GCP][us-central1] Newly created indexes failing to initialize", lasting 1h 10m.

What usually causes Pinecone incidents?

Pinecone's status updates in this period do not name a root cause.