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Pinecone · AIDec 9, 2025, 20:15 UTC 11 months ago

Increased file processing time for Assistant

MinorNot disclosedUpdated 46d ago
Dec 9, 20:15 UTCDec 10, 01:50 UTC
Duration
5h 35m
Impact
Minor
Root cause
Not disclosed
Pinecone, 90 days
9 incidents
Affected
Assistant
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Dec 10, 01:50 UTC
    This incident has been resolved.
  2. Monitoring · Dec 9, 23:40 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Dec 9, 20:30 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · Dec 9, 20:15 UTC
    Files uploaded to an assistant may take longer than expected to appear in chat and context requests during this time.

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