Increased file processing time for Assistant
Dec 9, 20:15 UTCDec 10, 01:50 UTC
Duration
5h 35m
Impact
Minor
Root cause
Not disclosed
Pinecone, 90 days
9 incidents
Affected
Assistant
Final update
This incident has been resolved.
Timeline
- Resolved · Dec 10, 01:50 UTC
This incident has been resolved.
- Monitoring · Dec 9, 23:40 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Dec 9, 20:30 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Dec 9, 20:15 UTC
Files uploaded to an assistant may take longer than expected to appear in chat and context requests during this time.
More from Pinecone
Full history[Metrics Endpoint] 5xx Errors on */metrics/discoverylasted 1h 33m[Pod-Based Indexes] Stalled control plane operations.lasted 3h 19m[Inference] 5xx errors on some `llama-text-embed-v2` requestslasted 0m[SERVERLESS][GCP][us-central1] Newly created indexes failing to initializelasted 1h 10m[Pods][AWS][us-east-1] Write failures and high latencylasted 8m[Serverless][AWS][eu-west-1] 5xx on read requestslasted 58m