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Pinecone · AIMay 25, 2026, 13:41 UTC

[Serverless][AWS][us-west-2] 5xx errors and longer response times on upsert requests for some indexes.

MajorNot disclosedUpdated 38h ago
May 25, 13:41 UTCMay 25, 15:00 UTC
Duration
1h 19m
Impact
Major
Root cause
Not disclosed
Pinecone, 90 days
8 incidents
Affected
AWS us-west-2Serverless Indexes - AWS us-west-2
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · May 25, 15:00 UTC
    This incident has been resolved.
  2. Monitoring · May 25, 14:32 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · May 25, 14:06 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · May 25, 13:41 UTC
    We are currently investigating this issue.

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