Pinecone · AIJan 2, 2026, 16:31 UTC

Intermittent unavailability across all environments for some indexes

MajorNot disclosedUpdated 46d ago

Jan 2, 16:31 UTCJan 2, 17:58 UTC

Duration

1h 27m

Impact

Major

Root cause

Not disclosed

Pinecone, 90 days

9 incidents

Affected

us-west1-gcpConsoleAWS us-west-2us-east1-gcpAWS us-east-1us-central1-gcpAWS eu-west-1us-west4-gcpAzure eastus2us-east4-gcpGCP us-central1us-west1-gcp-freeGCP europe-west4us-west4-gcp-free

Status page

Final update

This incident has been resolved.

Timeline

Resolved · Jan 2, 17:58 UTC
This incident has been resolved.
Monitoring · Jan 2, 17:18 UTC
A fix has been implemented and we are monitoring the results.
Investigating · Jan 2, 16:31 UTC
We are currently investigating this issue.

More from Pinecone

Full history

MinorNov 3, 12:30 UTC

[Metrics Endpoint] 5xx Errors on */metrics/discoverylasted 1h 33m

MinorNov 2, 21:00 UTC

[Pod-Based Indexes] Stalled control plane operations.lasted 3h 19m

MinorOct 14, 14:48 UTC

[Inference] 5xx errors on some `llama-text-embed-v2` requestslasted 0m

MajorOct 7, 20:40 UTC

[SERVERLESS][GCP][us-central1] Newly created indexes failing to initializelasted 1h 10m

MinorSep 28, 04:13 UTC

[Pods][AWS][us-east-1] Write failures and high latencylasted 8m

MajorSep 22, 23:34 UTC

[Serverless][AWS][eu-west-1] 5xx on read requestslasted 58m