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Pinecone · AIAug 29, 2025, 20:28 UTC 1 year ago

Console stuck loading after login for some users

MinorNot disclosedUpdated 47d ago
Aug 29, 20:28 UTCAug 29, 22:42 UTC
Duration
2h 14m
Impact
Minor
Root cause
Not disclosed
Pinecone, 90 days
9 incidents
Affected
Console
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Aug 29, 22:42 UTC
    This incident has been resolved.
  2. Monitoring · Aug 29, 21:13 UTC
    The loading issue has recovered, and we are continuing to monitor.
  3. Investigating · Aug 29, 20:28 UTC
    We are investigating an issue where some users are unable to access the console after logging in. Affected users may see the console stuck in a loading state. The issue is related to elevated errors from our authentication provider.

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