Incidentsby GlyphSome Aura chats failing to start
Nov 12, 03:36 UTCNov 12, 04:28 UTC
Duration
53m
Impact
Minor
Root cause
Dependency
Rillet, 90 days
3 incidents
Affected
Not listed by the vendor.
Final update
This incident is resolved. Aura has been working normally since 7:30 PM PT, and our infrastructure provider has confirmed their issue is fixed. We're sorry for the disruption.
Timeline
- Resolved · Nov 12, 04:28 UTC
This incident is resolved. Aura has been working normally since 7:30 PM PT, and our infrastructure provider has confirmed their issue is fixed. We're sorry for the disruption.
- Identified · Nov 12, 03:36 UTC
Some Aura chats are failing to start or are slow to respond because of an outage at one of our infrastructure providers. The rest of Rillet is unaffected. We're working with the provider and will post updates here.
More from Rillet
Full historyupstream outage (us-west-2)lasted 1h 10mDegraded performance in Auralasted 35h 29mSome features temporarily unavailable due to a third-party provider outagelasted 1h 55mDelayed data processing and stale reportslasted 1h 9mDelayed data processing and stale reportslasted 2h 9mRillet platform unavailabilitylasted 1h 34m