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Twilio · Apps and SaaSNov 9, 2026, 06:57 UTC today

SMS Delivery Failures from Twilio to ETL Laos

MinorNot disclosedUpdated 2h ago
Nov 9, 06:57 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
SMS, APACCARRIER NETWORK - SMS, APAC
Status page

Final update

Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Timeline

  1. Identified · Nov 9, 14:11 UTC
    Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
  2. Identified · Nov 9, 12:00 UTC
    Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  3. Identified · Nov 9, 10:50 UTC
    Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  4. Investigating · Nov 9, 10:48 UTC
    Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team is actively investigating this issue. We will provide another update in 52 minutes or as soon as more information becomes available.
  5. Investigating · Nov 9, 09:51 UTC
    Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team is actively investigating this issue. We will provide another update in 52 minutes or as soon as more information becomes available.
  6. Investigating · Nov 9, 08:57 UTC
    Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team is actively investigating this issue. We will provide another update in 52 minutes or as soon as more information becomes available.
  7. Investigating · Nov 9, 07:58 UTC
    Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team is actively investigating this issue. We will provide another update in 52 minutes or as soon as more information becomes available.
  8. Investigating · Nov 9, 07:05 UTC
    Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team is actively investigating this issue. We will provide another update in 52 minutes or as soon as more information becomes available.
  9. Investigating · Nov 9, 06:57 UTC
    Twilio customers may be experiencing SMS delivery failures from Twilio to Megacom network subscribers in Kyrgyzstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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