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Twilio · Apps and SaaSNov 9, 2026, 07:38 UTC today

SMS Delivery Failures from Germany to a Subset of Twilio Long Codes

MinorNot disclosedUpdated 2h ago
Nov 9, 07:38 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
548 incidents
Affected
SMS, EuropeCARRIER NETWORK - SMS, Europe
Status page

Final update

We have observed a recovery in SMS delivery from network subscribers in Germany to a subset of Twilio Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Timeline

  1. Monitoring · Nov 9, 14:17 UTC
    We have observed a recovery in SMS delivery from network subscribers in Germany to a subset of Twilio Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  2. Investigating · Nov 9, 10:48 UTC
    Twilio customers may be experiencing SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
  3. Investigating · Nov 9, 08:44 UTC
    Twilio customers may be experiencing SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
  4. Investigating · Nov 9, 07:38 UTC
    Twilio customers may be experiencing SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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