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Twilio · Apps and SaaSOct 27, 2026, 21:31 UTC yesterday

MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States

MinorNot disclosedUpdated 1h ago
Oct 27, 21:31 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
556 incidents
Affected
MMS Long Code, North AmericaCARRIER NETWORK - MMS Long Code, North AmericaZIPWHIP MESSAGING - MMS Long Code, North America
Status page

Final update

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Timeline

  1. Identified · Oct 28, 00:48 UTC
    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
  2. Identified · Oct 27, 22:48 UTC
    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  3. Identified · Oct 27, 21:47 UTC
    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  4. Investigating · Oct 27, 21:31 UTC
    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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