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Twilio · Apps and SaaSOct 22, 2026, 12:42 UTC yesterday

SMS Delivery Delays and Failures from Twilio to Malitel Mali

MinorNot disclosedUpdated 5h ago
Oct 22, 12:42 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
543 incidents
Affected
SMS, Middle East & AfricaCARRIER NETWORK - SMS, Middle East & Africa
Status page

Final update

Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Timeline

  1. Identified · Oct 22, 22:13 UTC
    Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
  2. Identified · Oct 22, 18:13 UTC
    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
  3. Identified · Oct 22, 16:13 UTC
    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  4. Identified · Oct 22, 15:12 UTC
    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  5. Investigating · Oct 22, 13:42 UTC
    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
  6. Investigating · Oct 22, 12:42 UTC
    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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