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Twilio · Apps and SaaSNov 2, 2026, 15:32 UTC yesterday

SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria

MinorNot disclosedUpdated 5h ago
Nov 2, 15:32 UTCNov 2, 20:45 UTC
Duration
5h 13m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
549 incidents
Affected
SMS, EuropeCARRIER NETWORK - SMS, Europe
Status page

Final update

The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender Type to T-Mobile network subscribers in Austria is operating normally.

Timeline

  1. Resolved · Nov 2, 20:45 UTC
    The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender Type to T-Mobile network subscribers in Austria is operating normally.
  2. Monitoring · Nov 2, 18:42 UTC
    We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender Type to T-Mobile network subscribers in Austria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  3. Identified · Nov 2, 16:40 UTC
    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender Type to T-Mobile network subscribers in Austria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  4. Identified · Nov 2, 15:39 UTC
    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender Type to T-Mobile network subscribers in Austria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  5. Investigating · Nov 2, 15:32 UTC
    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to T-Mobile network subscribers in Austria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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