Voice Call Audio Delays
Nov 3, 02:17 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
549 incidents
Affected
Voice, North AmericaVoice, Latin AmericaVoice, APACVoice, EuropeVoice, Middle East & AfricaCARRIER NETWORK - Voice, North AmericaCARRIER NETWORK - Voice, Latin AmericaCARRIER NETWORK - Voice, APACCARRIER NETWORK - Voice, EuropeCARRIER NETWORK - Voice, Middle East & Africa
Final update
We have observed a recovery in voice calls from network subscribers to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Timeline
- Monitoring · Nov 3, 03:02 UTC
We have observed a recovery in voice calls from network subscribers to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Investigating · Nov 3, 02:17 UTC
Twilio customers may be experiencing voice call audio delays and high packet loss. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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