SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium

Final update

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in Belgium is operating normally.

1. Resolved · Oct 28, 21:46 UTC
   The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in Belgium is operating normally.
2. Monitoring · Oct 28, 19:44 UTC
   We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in Belgium and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
3. Identified · Oct 28, 19:43 UTC
   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Orange network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
4. Identified · Oct 28, 17:42 UTC
   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Orange network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
5. Identified · Oct 28, 16:41 UTC
   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Orange network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
6. Investigating · Oct 28, 16:38 UTC
   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Orange network subscribers in Belgium. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.