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Twilio · Apps and SaaSOct 20, 2026, 02:05 UTC today

Voice Call Failures From Network Subscribers to a Subset of Twilio Thailand Phone Numbers

MinorNot disclosedUpdated 56m ago
Oct 20, 02:05 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
541 incidents
Affected
Voice, APACCARRIER NETWORK - Voice, APAC
Status page

Final update

Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Timeline

  1. Identified · Oct 20, 03:12 UTC
    Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  2. Identified · Oct 20, 02:06 UTC
    Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
  3. Investigating · Oct 20, 02:05 UTC
    Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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