Service Degradation Affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent's Chat and Voice AI Engagements.
May 27, 15:33 UTCMay 27, 20:28 UTC
Duration
4h 55m
Impact
Minor
Root cause
Not disclosed
Zoom, 90 days
66 incidents
Affected
Not listed by the vendor.
Final update
This incident has been resolved.
Timeline
- Resolved · May 27, 20:28 UTC
This incident has been resolved.
More from Zoom
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2415:47 UTC | Service Degradation Affecting Live Transcription Services. | minor | 6h 10m |
| Sep 2411:19 UTC | Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India | minor | 2h 23m |
| Sep 2323:43 UTC | Service Degradation Affecting Live Transcription Services. | minor | 2h 4m |
| Sep 2301:55 UTC | Service Degradation Affecting Zoom Tasks in US Region. | none | 21m |
| Sep 2210:19 UTC | Service degradation affecting comment and attachment features in Zoom Canvas in US region. | none | 13m |
| Sep 2118:17 UTC | Service Degradation Affecting Apple Login for Zoom Sign-in. | minor | 23h 39m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.