Incidentsby GlyphService Degradation Affecting Zoom Phone and Contact Center Audio in US Region
Sep 3, 13:42 UTCSep 3, 14:00 UTC
Duration
18m
Impact
Informational
Root cause
Not disclosed
Zoom, 90 days
65 incidents
Affected
Zoom PhoneZoom Contact CenterZoom Phone - NORTH AMERICA - Zoom PhoneZoom CX - NORTH AMERICA - Zoom Contact Center
Final update
This incident has been resolved and the affected services have been restored.
Timeline
- Resolved · Sep 3, 14:00 UTC
This incident has been resolved and the affected services have been restored.
- Monitoring · Sep 3, 13:42 UTC
On September 03, between 12:02 UTC to 12:17 UTC, subset of users might have experienced Zoom Phone and Contact Center audio degradation in US region. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
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