Skip to content
Zoom · Apps and SaaSNov 20, 2025, 02:23 UTC

Issue joining meetings using the newest Apple Safari 26.1 along with "iCloud Private Relay" feature enabled

InformationalNot disclosedUpdated 37h ago
Nov 20, 02:23 UTCNov 20, 02:23 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Zoom, 90 days
66 incidents
Affected
Not listed by the vendor.
Status page

Final update

A subset of Zoom web client users are experiencing join meeting failures when using the newest Apple Safari 26.1 along with "iCloud Private Relay" feature turned on. We suggest users to turn off the "iCloud Private Relay" as a workaround before Apple releases the fix. Please refer to the support page from Apple to check or change your Safari 26.1 "iCloud Private Relay" feature here: https://support.apple.com/guide/icloud/set-up-icloud-private-relay-mm7dc25cb68f/icloud

Timeline

  1. Resolved · Nov 20, 02:23 UTC
    A subset of Zoom web client users are experiencing join meeting failures when using the newest Apple Safari 26.1 along with "iCloud Private Relay" feature turned on. We suggest users to turn off the "iCloud Private Relay" as a workaround before Apple releases the fix. Please refer to the support page from Apple to check or change your Safari 26.1 "iCloud Private Relay" feature here: https://support.apple.com/guide/icloud/set-up-icloud-private-relay-mm7dc25cb68f/icloud

More from Zoom

Full history

Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.

Outages by email

Saturday mornings: the week's major outages, new postmortems and disclosed breaches, only in weeks that had some.

Double opt-in. Unsubscribe any time.