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Zoom · Apps and SaaSJul 27, 2026, 09:08 UTC 3 months ago

Service Degradation Affecting Offline Meeting transcription in US Region.

MinorNot disclosedUpdated 47d ago
Jul 27, 09:08 UTCJul 27, 17:35 UTC
Duration
8h 26m
Impact
Minor
Root cause
Not disclosed
Zoom, 90 days
65 incidents
Affected
My NotesZoom AIZoom Meetings - Zoom AIC
Status page

Final update

This incident has been resolved and the affected services have been restored.

Timeline

  1. Resolved · Jul 27, 17:35 UTC
    This incident has been resolved and the affected services have been restored.
  2. Monitoring · Jul 27, 12:45 UTC
    The issue affecting Offline Meeting transcriptions in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
  3. Identified · Jul 27, 12:04 UTC
    We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
  4. Identified · Jul 27, 11:03 UTC
    We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
  5. Identified · Jul 27, 10:02 UTC
    We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
  6. Identified · Jul 27, 09:08 UTC
    We have successfully identified the root cause affecting Offline Meeting transcription in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

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