Incidentsby GlyphService degradation with Zoom Contact Center smart note generation impacting a subset of users.
Aug 11, 14:48 UTCAug 11, 15:13 UTC
Duration
25m
Impact
Informational
Root cause
Not disclosed
Zoom, 90 days
65 incidents
Affected
Zoom AICZoom CX - Global - Zoom AIC
Final update
This incident has been resolved and the affected services have been restored.
Timeline
- Resolved · Aug 11, 15:13 UTC
This incident has been resolved and the affected services have been restored.
- Monitoring · Aug 11, 14:48 UTC
On 08/11/2026, Between 13:05 UTC to 14:30 UTC, A subset of users may have experienced issues with Zoom Contact Center smart note generation. This incident has been resolved and the affected services have been restored.
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