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Zoom · Apps and SaaSOct 19, 2026, 23:27 UTC yesterday

Service Degradation Affecting Meeting Summaries Via Email.

MinorNot disclosedUpdated 56m ago
Oct 19, 23:27 UTCOct 20, 01:18 UTC
Duration
1h 51m
Impact
Minor
Root cause
Not disclosed
Zoom, 90 days
72 incidents
Affected
Zoom Canvas
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Oct 20, 01:18 UTC
    This incident has been resolved.
  2. Monitoring · Oct 20, 00:52 UTC
    The service degradation affecting a subset of users with meeting summary email delivery when they have selected via email only has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
  3. Identified · Oct 19, 23:30 UTC
    We are continuing to work on a fix for this issue.
  4. Identified · Oct 19, 23:27 UTC
    We have successfully identified the root cause affecting a subset of users with meeting summary email delivery when they have selected via email only. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

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