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Zoom · Apps and SaaSSep 6, 2026, 03:57 UTC 2 months ago

Service Degradation Affecting Zoom AI Companion in US Region

MinorNot disclosedUpdated 47d ago
Sep 6, 03:57 UTCSep 6, 05:20 UTC
Duration
1h 23m
Impact
Minor
Root cause
Not disclosed
Zoom, 90 days
65 incidents
Affected
Zoom AIZoom Meetings - Zoom AI
Status page

Final update

This incident has been resolved and the affected services have been restored.

Timeline

  1. Resolved · Sep 6, 05:20 UTC
    This incident has been resolved and the affected services have been restored.
  2. Monitoring · Sep 6, 05:06 UTC
    The service degradation affecting Zoom AI Companion in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
  3. Identified · Sep 6, 04:47 UTC
    We have successfully identified the root cause affecting Zoom AI Companion in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
  4. Investigating · Sep 6, 04:32 UTC
    We are continuing to investigate this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
  5. Investigating · Sep 6, 03:57 UTC
    We are currently investigating a service degradation affecting Zoom AI Companion in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

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