Incidentsby GlyphA subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region
Aug 14, 03:40 UTCAug 14, 03:49 UTC
Duration
9m
Impact
Informational
Root cause
Not disclosed
Zoom, 90 days
65 incidents
Affected
SMS/MMS (Inbound/Outbound)Zoom Phone - NORTH AMERICA - SMS/MMS (Inbound/Outbound)Zoom CX - NORTH AMERICA - SMS/MMS (Inbound/Outbound)
Final update
This incident has been resolved and the affected services have been restored.
Timeline
- Resolved · Aug 14, 03:49 UTC
This incident has been resolved and the affected services have been restored.
- Monitoring · Aug 14, 03:40 UTC
Between 21:04 UTC and 21:26 UTC on August 13, 2026, a subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region. This issue has been resolved.
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