Incidentsby GlyphService Degradation Affecting Zoom Virtual Agent
Aug 17, 18:12 UTCAug 17, 19:22 UTC
Duration
1h 10m
Impact
Informational
Root cause
Not disclosed
Zoom, 90 days
65 incidents
Affected
Voice AgentChat AgentZoom Virtual Agent - Global - Voice AgentZoom Virtual Agent - Global - Chat Agent
Final update
This incident has been resolved and the affected services have been restored.
Timeline
- Resolved · Aug 17, 19:22 UTC
This incident has been resolved and the affected services have been restored.
- Monitoring · Aug 17, 18:12 UTC
We have successfully identified the root cause affecting Zoom virtual agent. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
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