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Zoom · Apps and SaaSSep 10, 2026, 15:53 UTC 2 months ago

Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe

InformationalNot disclosedUpdated 47d ago
Sep 10, 15:53 UTCSep 11, 04:08 UTC
Duration
12h 15m
Impact
Informational
Root cause
Not disclosed
Zoom, 90 days
65 incidents
Affected
Zoom MeetingsZoom PhoneZoom Contact CenterMeeting Dial-in/TelephonyZoom Meetings - Zoom MeetingsZoom Meetings - Meeting Dial-in/TelephonyZoom Phone - EMEA - Zoom PhoneZoom CX - EMEA - Zoom Contact Center
Status page

Final update

This incident has been resolved and the affected services have been restored.

Timeline

  1. Resolved · Sep 11, 04:08 UTC
    This incident has been resolved and the affected services have been restored.
  2. Monitoring · Sep 10, 16:29 UTC
    The issue affecting Zoom Phone, Zoom Contact Center and Zoom Meetings has been resolved. Our team will continue to monitor the situation closely with the Vendor and keep you informed of any further developments.
  3. Monitoring · Sep 10, 16:06 UTC
    We are continuing to monitor for any further issues.
  4. Monitoring · Sep 10, 15:57 UTC
    We are continuing to monitor for any further issues.
  5. Monitoring · Sep 10, 15:53 UTC
    On 09/10/2026, Between 14:58 UTC to 15:02 UTC, Subset of users may have experienced issues with Zoom Phone and Zoom Contact Center in Europe. This incident has been resolved and the affected services have been restored.

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Full history