Incidentsby GlyphService Degradation Affecting Email in Zoom Contact Center Services in North America
Sep 4, 17:46 UTCSep 4, 17:55 UTC
Duration
9m
Impact
Informational
Root cause
Not disclosed
Zoom, 90 days
65 incidents
Affected
Zoom Contact CenterEmail (Inbound/Outbound)Zoom CX - NORTH AMERICA - Zoom Contact CenterZoom CX - NORTH AMERICA - Email (Inbound/Outbound)
Final update
This incident has been resolved.
Timeline
- Resolved · Sep 4, 17:55 UTC
This incident has been resolved.
- Monitoring · Sep 4, 17:46 UTC
On 09/04/2026, Between 15:15 UTC to 16:10 UTC, A subset of users may have experienced issues with Email in Zoom Contact Center. This incident has been resolved and the affected services have been restored.
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