Incidentsby GlyphService Degradation Affecting Zoom AI Expert Assist in US Region.
Jul 20, 16:35 UTCJul 20, 16:55 UTC
Duration
20m
Impact
Informational
Root cause
Not disclosed
Zoom, 90 days
65 incidents
Affected
AI Expert AssistZoom CX - NORTH AMERICA - AI Expert Assist
Final update
This incident has been resolved and the affected services have been restored.
Timeline
- Resolved · Jul 20, 16:55 UTC
This incident has been resolved and the affected services have been restored.
- Monitoring · Jul 20, 16:35 UTC
Between 07/20/2026 14:38 UTC and 16:01 UTC, a subset of users may have experienced issues affecting Zoom AI Expert Assist in US Region. We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.
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