Home Root causes Software bug Software bug A latent defect in the vendor’s own software surfaced.
Incidents per month
December 2025 November 2026
Incidents Major Sep 17, 17:54 UTC
Astronomer: Permissions silently dropped from custom rolesMinor Sep 15, 18:57 UTC
ClickHouse: ClickPipes failing on Kinesis in AWS us-east-1Notice Sep 3, 18:20 UTC
Twilio: Retroactive Incident: Twilio Personalized Support Phone Line AffectedMinor Aug 28, 15:41 UTC
UiPath: Orchestrator - Customers are experiencing issues in accessing queue itemMinor Aug 19, 14:21 UTC
MoveWorks: Custom AI Assistant Logo Reverting to Moveworks Default (Microsoft Teams)Notice Aug 18, 18:51 UTC
Astronomer: Incorrect scheduler heartbeat metrics being reportedMinor Aug 8, 19:48 UTC
Grafana Labs: Alerting expressions pipeline failing when recovery settingsCritical Aug 6, 15:22 UTC
GitHub: Incident with ActionsOn August 6, 2026, between 15:05 UTC and 00:14 UTC on August 7, GitHub Actions experienced degraded availability. Major Jul 23, 14:14 UTC
Box: [Medium] Issues with Box HubsNotice Jun 17, 19:00 UTC
GitHub: Incident With WebhooksMinor May 28, 01:13 UTC
GitHub: Webhook APIs and UI DegradedMajor May 11, 15:05 UTC
Upstash: Fly.io Upstash Redis service distruption (FRA region)Critical May 8, 09:46 UTC
Upstash: QStash US Region Service DisruptionMinor Apr 30, 20:13 UTC
Expo: Users unable to authenticate with Expo Go (404)Minor Apr 28, 13:59 UTC
GitHub: Disruption with some GitHub servicesMinor Apr 23, 19:50 UTC
GitHub: Incident with Pull RequestsNotice Apr 13, 20:31 UTC
Sentry: SSO login broken with Chromium browserCritical Feb 16, 14:10 UTC
monday.com: Investigating connectivity issues across accounts and devicesMinor Feb 6, 17:49 UTC
GitHub: Incident with Pull RequestsMinor Jan 16, 23:53 UTC
GitHub: Disruption with some GitHub servicesMajor Jan 12, 10:02 UTC
GitHub: Disruption with some GitHub servicesNotice Dec 11, 2025, 20:49 UTC
Twilio: Subset of Inbound Calls With Invalid ST/SH Passports Being RejectedNotice Nov 14, 2025, 18:50 UTC
Vercel: Runtime logs not showing in DashboardMajor Aug 5, 2025, 00:00 UTC
Anthropic: Three infrastructure bugs intermittently degrade Claude responsesA context window routing error from August 5, an output corruption misconfiguration from August 25 and a TPU compiler bug from August 26 overlapped, degrading some responses. Minor Mar 11, 2025, 23:59 UTC
Airtable: Some jira sync are only pulling in 100 rows of dataMinor Feb 20, 2024, 15:32 UTC
Cloudera: CML/CDE/CDF cluster upgradeMajor Feb 14, 2024, 16:05 UTC
Cloudera: FreeIPA clusters are in an unreachable stateCritical Feb 13, 2023, 04:18 UTC
Cloudera: CDP Control plane operations are impactedCritical Jun 8, 2021, 09:47 UTC
Fastly: Customer configuration triggers latent bug, 85% of network errorsA software deployment on May 12 introduced a bug that a specific customer configuration could trigger. Major Oct 8, 2016, 00:00 UTC
Cognito: Elevated API errors (retroactive)
Questions How common are outages caused by software bug? 22 incidents in the last 12 months across the vendors tracked here were traced to software bug in the vendors' own words.
How is this cause identified? From the sentences where the vendor explains why the incident happened, or by hand for landmark postmortems. Symptoms like "elevated error rates" are never counted as a cause.