Incidentsby GlyphRetroactive Incident: Twilio Personalized Support Phone Line Affected
Sep 3, 18:20 UTCSep 3, 18:20 UTC
Duration
0m
Impact
Informational
Root cause
Bug
Twilio, 90 days
548 incidents
Affected
Not listed by the vendor.
Final update
Intermittent dropped calls were reported on the Twilio personalized support hotline between 2026-08-24 08:10 AM PT and 2026-09-01 10:27 AM PT. The root cause was identified as a bug within Twilio Studio. A patch has been applied, and service has been fully restored.
Timeline
- Resolved · Sep 3, 18:20 UTC
Intermittent dropped calls were reported on the Twilio personalized support hotline between 2026-08-24 08:10 AM PT and 2026-09-01 10:27 AM PT. The root cause was identified as a bug within Twilio Studio. A patch has been applied, and service has been fully restored.
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