Incidentsby GlyphAffirm Checkout Service Degradation
Jun 21, 16:21 UTCJun 21, 19:01 UTC
Duration
2h 40m
Impact
Major
Root cause
Not disclosed
Affirm, 90 days
3 incidents
Affected
USUS - Shopify Payments AppUS - Shop Pay InstallmentsUS - BigCommerceUS - WooCommerceUS - WixUS - OtherUS - Platforms / Payment Gateways - US - Shopify Payments AppUS - Platforms / Payment Gateways - US - Shop Pay InstallmentsUS - Platforms / Payment Gateways - US - BigCommerceUS - Platforms / Payment Gateways - US - WooCommerceUS - Platforms / Payment Gateways - US - WixUS - Platforms / Payment Gateways - US - OtherAffirm Purchase API - US
Final update
The incident is resolved.
Timeline
- Resolved · Jun 21, 19:01 UTC
The incident is resolved.
- Monitoring · Jun 21, 19:00 UTC
We are continuing to monitor for any further issues.
- Monitoring · Jun 21, 18:12 UTC
We've implemented the fix and we are seeing recovery of our Services. We are closely monitoring it.
- Identified · Jun 21, 17:20 UTC
We've identified the root cause of the issue and our team is implementing a fix.
- Investigating · Jun 21, 16:45 UTC
We are continuing to investigate this issue.
- Investigating · Jun 21, 16:28 UTC
We are continuing to investigate this issue.
- Investigating · Jun 21, 16:21 UTC
We are aware of an issue where our Checkout Service and Affirm Card in the US is impacted. Our team is currently investigating, and we will provide additional updates as soon as possible.