Elevated latency across our services

Final update

Our cloud service provider has confirmed operations are fully restored and we are seeing continued healthy observability on our end. Incident resolved.

1. Resolved · May 9, 03:20 UTC
   Our cloud service provider has confirmed operations are fully restored and we are seeing continued healthy observability on our end. Incident resolved.
2. Monitoring · May 8, 21:55 UTC
   Our cloud service provider has notified us that full resolution will require some time to finalize. As Affirm's latency and performance have remained stable throughout the day, we will update on Affirm's status when we receive an all-clear signal from the service provider or we see a regression in service health.
3. Monitoring · May 8, 19:31 UTC
   We are maintaining a monitoring posture on this incident as we await a statement of permanent resolution from our cloud cloud service provider. Affirm latency and performance remain stable.
4. Monitoring · May 8, 18:48 UTC
   We are maintaining a monitoring posture on this incident as we await a statement of permanent resolution from our cloud cloud service provider. Affirm latency and performance remain stable.
5. Monitoring · May 8, 17:31 UTC
   Affirm latency and performance remain stable. We are awaiting full confirmation from our cloud service provider before declaring the incident resolved.
6. Monitoring · May 8, 16:39 UTC
   We continue to receive positive signal from our cloud service provider. Affirm latency and performance remain stable. We are awaiting full confirmation from our cloud service provider before declaring the incident resolved.
7. Monitoring · May 8, 15:30 UTC
   Affirm Latency and overall performance remain stable. We are still awaiting full confirmation from our cloud service provider before declaring the incident resolved.
8. Monitoring · May 8, 13:38 UTC
   Latency and overall performance remain stable. We are continuing to monitor while our cloud service provider fully resolves the issue.
9. Monitoring · May 8, 12:41 UTC
   Latency and overall performance remain stable. We are continuing to monitor while our cloud service provider fully resolves the issue.
10. Monitoring · May 8, 11:11 UTC
    Latency and overall performance remain stabilized. We are continuing to monitor while our cloud service provider fully resolves the issue.
11. Monitoring · May 8, 09:59 UTC
    We are experiencing an increase in errors and latency. We are continuing to monitor while we await final confirmation of resolution from our cloud service provider.
12. Monitoring · May 8, 08:50 UTC
    Latency and overall performance remain stabilized. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.
13. Monitoring · May 8, 08:00 UTC
    Latency has continued to improve across our services and overall performance has stabilized. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.
14. Monitoring · May 8, 07:03 UTC
    Latency has continued to improve across our services and overall performance has stabilized. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.
15. Monitoring · May 8, 05:23 UTC
    Latency has continued to improve across our services and overall performance has stabilized. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.
16. Monitoring · May 8, 04:09 UTC
    Latency has continued to improve across our services and overall performance has stabilized. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.