Degraded Performance across Affirm US Checkout Service
Nov 29, 19:03 UTCNov 29, 20:04 UTC
Duration
1h
Impact
Minor
Root cause
Not disclosed
Affirm, 90 days
1 incidents
Affected
USUS - Shop Pay InstallmentsUS - Platforms / Payment Gateways - US - Shop Pay InstallmentsAffirm Checkout - US
Final update
Our services have fully recovered. This incident is now resolved.
Timeline
- Resolved · Nov 29, 20:04 UTC
Our services have fully recovered. This incident is now resolved.
- Monitoring · Nov 29, 19:44 UTC
We are seeing recoveries across our services. We are still monitoring our services to ensure they recover fully.
- Monitoring · Nov 29, 19:23 UTC
Our teams have implemented a fix and are seeing our services recover. We will continue monitoring to ensure our services maintain operational.
- Identified · Nov 29, 19:18 UTC
Our teams have identified the issue and are working on fixing the issue.
- Investigating · Nov 29, 19:03 UTC
We are experiencing an increase in errors across services in the US related to checkout that is degrading the checkout flow. We are working on identifying the issue and will update as soon as possible.
More from Affirm
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Aug 1221:12 UTC | Affirm Services Degradation | minor | 48m |
| Jun 2214:36 UTC | Checkout Degradation | minor | 29m |
| Jun 1723:22 UTC | Sandbox checkout confirm_loan failures | minor | 1h 22m |
| Jun 1015:06 UTC | CA Checkout Degradation | major | 52m |
| Jun 408:01 UTC | Checkout Degradation | minor | 1h 35m |
| Jun 319:00 UTC | Degradation on Sandbox APIs | major | 1h 49m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.