Temporary Conversion Rate Impact via external Major US Mobile Service outage
Sep 29, 16:02 UTCSep 29, 20:16 UTC
Duration
4h 14m
Impact
Informational
Root cause
Not disclosed
Affirm, 90 days
1 incidents
Affected
USAffirm Checkout - US
Final update
This incident has been resolved.
Timeline
- Resolved · Sep 29, 20:16 UTC
This incident has been resolved.
- Monitoring · Sep 29, 16:02 UTC
We are continuing to monitor a temporary degradation to Affirm US conversion rates between ~8:20 - 8:40 AM PT. User's ability to complete checkout was impacted by a service degradation to a major cell network with significant market share in the US. We have seen recovery and are continuing to confirm the details.
More from Affirm
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Aug 1221:12 UTC | Affirm Services Degradation | minor | 48m |
| Jun 2214:36 UTC | Checkout Degradation | minor | 29m |
| Jun 1723:22 UTC | Sandbox checkout confirm_loan failures | minor | 1h 22m |
| Jun 1015:06 UTC | CA Checkout Degradation | major | 52m |
| Jun 408:01 UTC | Checkout Degradation | minor | 1h 35m |
| Jun 319:00 UTC | Degradation on Sandbox APIs | major | 1h 49m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.