Temporary Conversion Rate Impact via external Major US Mobile Service outage
Sep 29, 16:02 UTCSep 29, 20:16 UTC
Duration
4h 14m
Impact
Informational
Root cause
Not disclosed
Affirm, 90 days
3 incidents
Affected
USAffirm Checkout - US
Final update
This incident has been resolved.
Timeline
- Resolved · Sep 29, 20:16 UTC
This incident has been resolved.
- Monitoring · Sep 29, 16:02 UTC
We are continuing to monitor a temporary degradation to Affirm US conversion rates between ~8:20 - 8:40 AM PT. User's ability to complete checkout was impacted by a service degradation to a major cell network with significant market share in the US. We have seen recovery and are continuing to confirm the details.