Affirm US Checkout Availability Degradation
Jan 22, 15:40 UTCJan 22, 16:32 UTC
Duration
52m
Impact
Critical
Root cause
Not disclosed
Affirm, 90 days
1 incidents
Affected
USUS - Shop Pay InstallmentsUS - Platforms / Payment Gateways - US - Shop Pay InstallmentsAffirm Checkout - US
Final update
Our services have maintained operational. This incident is now resolved.
Timeline
- Resolved · Jan 22, 16:32 UTC
Our services have maintained operational. This incident is now resolved.
- Monitoring · Jan 22, 16:22 UTC
We have identified the root cause of the incident and will continue monitoring our services to ensure that our services maintain operational.
- Investigating · Jan 22, 15:52 UTC
We have seen a recovery in our services but we are still monitoring and investigating the root cause of the issue. We will provide an update as soon as possible.
- Investigating · Jan 22, 15:40 UTC
We are currently experiencing a drop in checkout availability. We are working on identifying the root cause to return service as soon as possible. We will update as soon as we can.
More from Affirm
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Aug 1221:12 UTC | Affirm Services Degradation | minor | 48m |
| Jun 2214:36 UTC | Checkout Degradation | minor | 29m |
| Jun 1723:22 UTC | Sandbox checkout confirm_loan failures | minor | 1h 22m |
| Jun 1015:06 UTC | CA Checkout Degradation | major | 52m |
| Jun 408:01 UTC | Checkout Degradation | minor | 1h 35m |
| Jun 319:00 UTC | Degradation on Sandbox APIs | major | 1h 49m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.