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Affirm · Apps and SaaSJan 22, 2026, 15:40 UTC 9 months ago

Affirm US Checkout Availability Degradation

CriticalNot disclosedUpdated 45d ago
Jan 22, 15:40 UTCJan 22, 16:32 UTC
Duration
52m
Impact
Critical
Root cause
Not disclosed
Affirm, 90 days
3 incidents
Affected
USUS - Shop Pay InstallmentsUS - Platforms / Payment Gateways - US - Shop Pay InstallmentsAffirm Checkout - US
Status page

Final update

Our services have maintained operational. This incident is now resolved.

Timeline

  1. Resolved · Jan 22, 16:32 UTC
    Our services have maintained operational. This incident is now resolved.
  2. Monitoring · Jan 22, 16:22 UTC
    We have identified the root cause of the incident and will continue monitoring our services to ensure that our services maintain operational.
  3. Investigating · Jan 22, 15:52 UTC
    We have seen a recovery in our services but we are still monitoring and investigating the root cause of the issue. We will provide an update as soon as possible.
  4. Investigating · Jan 22, 15:40 UTC
    We are currently experiencing a drop in checkout availability. We are working on identifying the root cause to return service as soon as possible. We will update as soon as we can.

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