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Affirm · Apps and SaaSAug 1, 2024, 04:10 UTC

Affirm US Authentication Disruption

MajorNot disclosedUpdated 7h ago
Aug 1, 04:10 UTCAug 1, 04:25 UTC
Duration
15m
Impact
Major
Root cause
Not disclosed
Affirm, 90 days
1 incidents
Affected
USAffirm.com - USAffirm Checkout - US
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Aug 1, 04:25 UTC
    This incident has been resolved.
  2. Monitoring · Aug 1, 04:22 UTC
    A fix has been implemented and we have seen a recovery. We are monitoring the results.
  3. Identified · Aug 1, 04:15 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · Aug 1, 04:10 UTC
    We are investigating a disruption to our authentication service and are currently attempting to locate the root cause and fix the issue. This is impacting customers as they attempt to log in to view their account or check out with Affirm.

More from Affirm

Full history
StartedIncidentDuration
Aug 1221:12 UTCAffirm Services Degradation48m
Jun 2214:36 UTCCheckout Degradation29m
Jun 1723:22 UTCSandbox checkout confirm_loan failures1h 22m
Jun 1015:06 UTCCA Checkout Degradation52m
Jun 408:01 UTCCheckout Degradation1h 35m
Jun 319:00 UTCDegradation on Sandbox APIs1h 49m

Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.

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