Incidentsby GlyphImpact to all traffic
Oct 20, 07:02 UTCOct 20, 09:58 UTC
Duration
2h 55m
Impact
Critical
Root cause
Not disclosed
Affirm, 90 days
3 incidents
Affected
USCanadaAffirm.com - USAffirm.com - CanadaAffirm Checkout - USAffirm Checkout - CanadaAffirm Mobile App - USAffirm Mobile App - Canada
Final update
This incident has been resolved.
Timeline
- Resolved · Oct 20, 09:58 UTC
This incident has been resolved.
- Monitoring · Oct 20, 09:31 UTC
Our core infrastructure provider has announced a successful mitigation measure and we are now observing recovery on all Affirm services. We will continue to monitor as service health improves
- Monitoring · Oct 20, 09:02 UTC
We are continuing to monitor the situation with the impacted core infrastructure partner and are looking for potential mitigations we could attempt on our side. We will update as the situation evolves.
- Monitoring · Oct 20, 08:31 UTC
We are continuing to monitor this issue and will update with pertinent information as the situation develops.
- Identified · Oct 20, 07:53 UTC
Our teams have confirmed that the degradation is a result of a widespread issue impacting a core infrastructure provider. We are monitoring the situation closely and will update in the next 30 minutes.
- Investigating · Oct 20, 07:02 UTC
We are investigating a sudden drop in all successful traffic to Affirm services in the US and CA