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Affirm · Apps and SaaSJun 17, 2025, 13:46 UTC

Merchant Portal Outage

MajorNot disclosedUpdated 7h ago
Jun 17, 13:46 UTCJun 17, 17:27 UTC
Duration
3h 41m
Impact
Major
Root cause
Not disclosed
Affirm, 90 days
1 incidents
Affected
USMerchant Operations - US
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Jun 17, 17:27 UTC
    This incident has been resolved.
  2. Investigating · Jun 17, 13:47 UTC
    We are continuing to investigate this issue.
  3. Investigating · Jun 17, 13:46 UTC
    We are currently investigating an issue affecting the Merchant Portal. Users may be unable to access the portal at this time. Our engineering team is actively working to identify the root cause and restore functionality as quickly as possible. We’ll provide an update as soon as more information is available.

More from Affirm

Full history
StartedIncidentDuration
Aug 1221:12 UTCAffirm Services Degradation48m
Jun 2214:36 UTCCheckout Degradation29m
Jun 1723:22 UTCSandbox checkout confirm_loan failures1h 22m
Jun 1015:06 UTCCA Checkout Degradation52m
Jun 408:01 UTCCheckout Degradation1h 35m
Jun 319:00 UTCDegradation on Sandbox APIs1h 49m

Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.

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