Incidentsby GlyphIncreased Latency in US
Jan 30, 19:21 UTCJan 30, 21:04 UTC
Duration
1h 43m
Impact
Minor
Root cause
Not disclosed
Affirm, 90 days
3 incidents
Affected
USUS - Shop Pay InstallmentsUS - Platforms / Payment Gateways - US - Shop Pay InstallmentsAffirm Transactions API - US
Final update
This incident has been resolved.
Timeline
- Resolved · Jan 30, 21:04 UTC
This incident has been resolved.
- Monitoring · Jan 30, 19:47 UTC
Our services are improving and are seeing reduced latency. We are monitoring for full resolution.
- Investigating · Jan 30, 19:21 UTC
We are experiencing increased latency in our APIs that is resulting in degraded performance. We are currently looking into the issue and working to resolve it as soon as possible.