Increase in Latency Across Affirm APIs
Dec 4, 02:19 UTCDec 4, 05:20 UTC
Duration
3h 1m
Impact
Minor
Root cause
Not disclosed
Affirm, 90 days
1 incidents
Affected
USUS - Shop Pay InstallmentsUS - Platforms / Payment Gateways - US - Shop Pay InstallmentsAffirm Purchase API - USAffirm Checkout - USAffirm Transactions API - US
Final update
This incident has been resolved.
Timeline
- Resolved · Dec 4, 05:20 UTC
This incident has been resolved.
- Monitoring · Dec 4, 03:05 UTC
We have not seen a recurrence since approximately 18:20 pm PT and are continuing to monitor our dashboards.
- Identified · Dec 4, 02:36 UTC
We have identified the root cause of the service disruption and are actively working on a mitigation.
- Investigating · Dec 4, 02:19 UTC
We are investigating increased API error rates in the US-EAST-1 Region.
More from Affirm
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Aug 1221:12 UTC | Affirm Services Degradation | minor | 48m |
| Jun 2214:36 UTC | Checkout Degradation | minor | 29m |
| Jun 1723:22 UTC | Sandbox checkout confirm_loan failures | minor | 1h 22m |
| Jun 1015:06 UTC | CA Checkout Degradation | major | 52m |
| Jun 408:01 UTC | Checkout Degradation | minor | 1h 35m |
| Jun 319:00 UTC | Degradation on Sandbox APIs | major | 1h 49m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.