Incidentsby GlyphIncrease in Latency Across Affirm APIs
Dec 4, 02:19 UTCDec 4, 05:20 UTC
Duration
3h 1m
Impact
Minor
Root cause
Not disclosed
Affirm, 90 days
3 incidents
Affected
USUS - Shop Pay InstallmentsUS - Platforms / Payment Gateways - US - Shop Pay InstallmentsAffirm Purchase API - USAffirm Checkout - USAffirm Transactions API - US
Final update
This incident has been resolved.
Timeline
- Resolved · Dec 4, 05:20 UTC
This incident has been resolved.
- Monitoring · Dec 4, 03:05 UTC
We have not seen a recurrence since approximately 18:20 pm PT and are continuing to monitor our dashboards.
- Identified · Dec 4, 02:36 UTC
We have identified the root cause of the service disruption and are actively working on a mitigation.
- Investigating · Dec 4, 02:19 UTC
We are investigating increased API error rates in the US-EAST-1 Region.