Incidentsby GlyphMerchant Dashboard Login Degradation
Aug 27, 20:29 UTCAug 28, 22:51 UTC
Duration
26h 22m
Impact
Minor
Root cause
Not disclosed
Affirm, 90 days
3 incidents
Affected
USMerchant Operations - US
Final update
The login functionality has maintained functional and the merchant dashboard is fully functional. This incident is now resolved.
Timeline
- Resolved · Aug 28, 22:51 UTC
The login functionality has maintained functional and the merchant dashboard is fully functional. This incident is now resolved.
- Identified · Aug 28, 20:13 UTC
The fix has been deployed and login functionality of the merchant dashboard has been restored. We will continue monitoring this before resolving.
- Identified · Aug 28, 14:45 UTC
We have identified the root cause of the issue and are working on implementing a fix.
- Investigating · Aug 28, 00:20 UTC
Our teams are still working on identifying the root cause of the issue.
- Investigating · Aug 27, 20:29 UTC
Some merchants may experience issues when logging into their merchant dashboards with MFA. Our teams are working on confirming the root cause of the issue and mitigating the impact. We will update as soon as possible.