Checkout Degradation in US/CA
Mar 4, 23:36 UTCMar 5, 03:11 UTC
Duration
3h 35m
Impact
Minor
Root cause
Not disclosed
Affirm, 90 days
1 incidents
Affected
USCanadaAffirm Checkout - USAffirm Checkout - Canada
Final update
This incident has been resolved.
Timeline
- Resolved · Mar 5, 03:11 UTC
This incident has been resolved.
- Monitoring · Mar 5, 02:03 UTC
We are implementing a permanent fix to the mitigated issue. Checkout activity remains healthy. We will monitor the results and resolve the incident once efficacy of said fix has been confirmed.
- Monitoring · Mar 5, 01:15 UTC
Affirm's systems remain stable and we are making progress determining root cause. More updates will come shortly.
- Monitoring · Mar 5, 00:38 UTC
We have maintained normal availability since the mitigation. We are continuing to dig into root causes on this issue.
- Monitoring · Mar 5, 00:06 UTC
We have maintained normal availability since the mitigation. We are continuing to dig into root causes on this issue.
- Identified · Mar 4, 23:47 UTC
We have performed a mitigation and have observed checkout availability recovery for all merchants. We will monitor to ensure stability.
- Investigating · Mar 4, 23:36 UTC
We are currently investigating a degradation to loan authorization rate, indicating an issue in the checkout flow. We will update with new findings as soon as possible
More from Affirm
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Aug 1221:12 UTC | Affirm Services Degradation | minor | 48m |
| Jun 2214:36 UTC | Checkout Degradation | minor | 29m |
| Jun 1723:22 UTC | Sandbox checkout confirm_loan failures | minor | 1h 22m |
| Jun 1015:06 UTC | CA Checkout Degradation | major | 52m |
| Jun 408:01 UTC | Checkout Degradation | minor | 1h 35m |
| Jun 319:00 UTC | Degradation on Sandbox APIs | major | 1h 49m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.