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Affirm · Apps and SaaSDec 3, 2025, 18:18 UTC

Increase in Latency Across Affirm APIs

MinorNot disclosedUpdated 6h ago
Dec 3, 18:18 UTCDec 3, 20:02 UTC
Duration
1h 44m
Impact
Minor
Root cause
Not disclosed
Affirm, 90 days
1 incidents
Affected
USUS - Shop Pay InstallmentsUS - Platforms / Payment Gateways - US - Shop Pay InstallmentsAffirm Purchase API - USAffirm Checkout - USAffirm Transactions API - US
Status page

Final update

This incident is resolved now.

Timeline

  1. Resolved · Dec 3, 20:02 UTC
    This incident is resolved now.
  2. Monitoring · Dec 3, 19:02 UTC
    We are seeing recovery across all endpoints - we will keep monitoring for full resolution.
  3. Identified · Dec 3, 18:19 UTC
    We identified what's causing this increased API error rates in the US-EAST-1 Region and currently working to mitigate.
  4. Investigating · Dec 3, 18:18 UTC
    We are investigating increased API error rates in the US-EAST-1 Region.

More from Affirm

Full history
StartedIncidentDuration
Aug 1221:12 UTCAffirm Services Degradation48m
Jun 2214:36 UTCCheckout Degradation29m
Jun 1723:22 UTCSandbox checkout confirm_loan failures1h 22m
Jun 1015:06 UTCCA Checkout Degradation52m
Jun 408:01 UTCCheckout Degradation1h 35m
Jun 319:00 UTCDegradation on Sandbox APIs1h 49m

Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.

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