Affirm · Apps and SaaSAug 6, 2024, 15:54 UTC

Customers are unable to reach Canada customer service number

CriticalNot disclosedUpdated 45d ago

Aug 6, 15:54 UTCAug 6, 17:04 UTC

Duration

1h 10m

Impact

Critical

Root cause

Not disclosed

Affirm, 90 days

3 incidents

Affected

Support & Customer Service - Canada

Final update

All services are now functioning as expected.

Resolved · Aug 6, 17:04 UTC
All services are now functioning as expected.
Identified · Aug 6, 16:02 UTC
We have identified the cause and are continuing to work on a fix for the customer service call center disruption.
Investigating · Aug 6, 15:54 UTC
We are currently investigating the issue.