Incidentsby GlyphThird-party outage causing PIX payment failures
Jul 26, 10:54 UTCJul 26, 18:44 UTC
Duration
7h 50m
Impact
Minor
Root cause
Not disclosed
Airwallex, 90 days
8 incidents
Affected
PaymentsProduct - Payments
Final update
From 03:13 to 13:29 UTC on 2026-07-26, we observed an issue external to Airwallex impacting PIX payments. The issue is resolved and all affected systems are restored to full functionality.
Timeline
- Resolved · Jul 26, 18:44 UTC
From 03:13 to 13:29 UTC on 2026-07-26, we observed an issue external to Airwallex impacting PIX payments. The issue is resolved and all affected systems are restored to full functionality.
- Monitoring · Jul 26, 15:35 UTC
As of 13:29 UTC on 2026-07-26, the issue affecting PIX payments has been remediated. We are monitoring our own service metrics to ensure continued stability.
- Investigating · Jul 26, 10:54 UTC
From 03:13 UTC on 2026-07-26, we have observed an issue affecting PIX payments. The issue has been identified and is under investigation by our payments partner. The issue is external to Airwallex.
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