Incidentsby GlyphDegraded performance in Payments via Mastercard
Aug 15, 04:36 UTCAug 15, 05:43 UTC
Duration
1h 7m
Impact
Major
Root cause
Not disclosed
Airwallex, 90 days
8 incidents
Affected
PaymentsProduct - Payments
Final update
From 04:00 to 05:30 UTC on 15 Aug 2026, we observed an issue external to Airwallex impacting Mastercard Payments. The issue is resolved and all affected systems are restored to full functionality.
Timeline
- Resolved · Aug 15, 05:43 UTC
From 04:00 to 05:30 UTC on 15 Aug 2026, we observed an issue external to Airwallex impacting Mastercard Payments. The issue is resolved and all affected systems are restored to full functionality.
- Identified · Aug 15, 05:14 UTC
We have identified that the service disruption starting from 04:00 UTC 15 Aug 2026 affecting Mastercard Payments is due to an issue external to Airwallex. We will provide updates as more information becomes available.
- Investigating · Aug 15, 04:36 UTC
As of 04:00 UTC, we have observed an issue resulting in payments via Mastercard currently experiencing timeout. Our team is actively investigating and will update as soon as more information is available.
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