Unified Portal performance degraded
Nov 9, 18:25 UTCOngoing
Duration
Ongoing
Impact
Critical
Root cause
Not disclosed
Arctic Wolf, 90 days
16 incidents
Affected
Portal-Log SearchPortal-Data ExplorerPortal-Documentation & Support PortalUSA - Portal-Log SearchUSA - Portal-Data ExplorerUSA - Portal-Documentation & Support PortalCA - Portal-Log SearchCA - Portal-Data ExplorerCA - Portal-Documentation & Support PortalEMEA - Portal-Log SearchEMEA - Portal-Data ExplorerEMEA - Portal-Documentation & Support PortalAPAC - Portal-Log SearchAPAC - Portal-Data Explorer
Final update
We have implemented a fix for the affected service. We are seeing service recovery, our engineering team will continue to monitor overnight to confirm recovery. Next Update: 11/10/26 16:00 UTC
Timeline
- Monitoring · Nov 9, 21:53 UTC
We have implemented a fix for the affected service. We are seeing service recovery, our engineering team will continue to monitor overnight to confirm recovery. Next Update: 11/10/26 16:00 UTC
- Monitoring · Nov 9, 20:00 UTC
We have implemented a fix for the affected service. We are seeing service recovery, our engineering team will continue to monitor overnight to confirm recovery. Next Update: 11/10/26 16:00 UTC
- Investigating · Nov 9, 18:25 UTC
We are aware of an issue that may be affecting subset of services within Unified Portal. Users may experience issues trying to access the Portal or resources within it We’ll share more details as they become available. Next Update: 11/09/26 20:00 UTC
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