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Arctic Wolf · SecurityAug 26, 2026, 17:08 UTC 2 months ago

Incident view affected within Aurora Endpoint Defense Console

CriticalNot disclosedUpdated 2h ago
Aug 26, 17:08 UTCAug 27, 17:08 UTC
Duration
24h
Impact
Critical
Root cause
Not disclosed
Arctic Wolf, 90 days
16 incidents
Affected
Managed Detection and Response-Event ProcessingUSA - Managed Detection and Response-Event ProcessingCA - Managed Detection and Response-Event ProcessingEMEA - Managed Detection and Response-Event ProcessingAPAC - Managed Detection and Response-Event Processing
Status page

Final update

The issue affecting Incidents View within Aurora Endpoint Defense Console has been fully resolved as of 08/26/26 20:01 UTC. All services are operating normally. Our teams are working on triaging the Incidents recorded during the Outage window (08/26/26 15:17 - 16:36 UTC).

Timeline

  1. Resolved · Aug 27, 17:08 UTC
    The issue affecting Incidents View within Aurora Endpoint Defense Console has been fully resolved as of 08/26/26 20:01 UTC. All services are operating normally. Our teams are working on triaging the Incidents recorded during the Outage window (08/26/26 15:17 - 16:36 UTC).
  2. Monitoring · Aug 26, 20:53 UTC
    We have implemented a fix for the Incidents View within Aurora Endpoint Defense Console. Services appear to be recovering and we are monitoring stability. Next Update: 08/27/26 16:00 UTC
  3. Monitoring · Aug 26, 19:09 UTC
    We have implemented a fix for the Incidents View within Aurora Endpoint Defense Console. Services appear to be recovering and we are monitoring stability. Next Update: 08/26/26 22:00 UTC
  4. Identified · Aug 26, 18:57 UTC
    We have identified a fix and is currently being implemented to restore your Incidents View within Aurora Endpoint Defense Console. Users may continue to experience data retrieval error. Next Update: 08/26/26 21:00 UTC
  5. Identified · Aug 26, 17:59 UTC
    We are continuing to investigate the issue which is affecting your Incidents view within Aurora Endpoint Defense Console. Users may continue to experience data retrieval error. Next Update: 08/26/26 20:00 UTC
  6. Investigating · Aug 26, 17:08 UTC
    We are aware of an issue affecting your Incidents view within Aurora Endpoint Defense Console. Users may experience a data retrieval error. Our team has been alerted and is investigating. Next Update: 08/26/26 19:00 UTC

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