Incidentsby GlyphEU Trend Vision One Cloud Sensors unavailable
Aug 10, 13:05 UTCAug 11, 19:55 UTC
Duration
30h 49m
Impact
Major
Root cause
Not disclosed
Arctic Wolf, 90 days
16 incidents
Affected
Managed Detection and Response-Sensor InfrastructureEMEA - Managed Detection and Response-Sensor Infrastructure
Final update
The issue affecting Trend Vision One Cloud Sensors in EMEA has been fully resolved as of 08/11/26 06:50 UTC. All services are operating normally. Incident Window: 08/10/26 10:00 UTC - 08/11/26 06:50 UTC
Timeline
- Resolved · Aug 11, 19:55 UTC
The issue affecting Trend Vision One Cloud Sensors in EMEA has been fully resolved as of 08/11/26 06:50 UTC. All services are operating normally. Incident Window: 08/10/26 10:00 UTC - 08/11/26 06:50 UTC
- Monitoring · Aug 11, 17:38 UTC
We are continuing to monitor for stability. Next Update: 08/11/26 20:00 UTC
- Monitoring · Aug 11, 13:13 UTC
Vendor has implemented a fix for Trend Vision One Cloud Sensors in EMEA. Services appear to be recovering and we are monitoring stability. Next Update: 08/11/26 18:00 UTC
- Identified · Aug 10, 19:38 UTC
Upstream Third Party continue to investigate the issue which is affecting Trend Vision One Cloud Sensors in EMEA. No timeline has been provided Users may continue to experience delays for Trend Vision One Endpoint and Email & Collaboration Security detections and alerting. Next Update: 08/11/26 14:00 UTC
- Identified · Aug 10, 17:57 UTC
Upstream Third Party continue to investigate the issue which is affecting Trend Vision One Cloud Sensors in EMEA. No timeline has been provided Users may continue to experience delays for Trend Vision One Endpoint and Email & Collaboration Security detections and alerting. Next Update: 08/10/26 20:00 UTC
- Identified · Aug 10, 16:25 UTC
Upstream Third Party have acknowledged and are continuing to investigate the issue which is affecting Trend Vision One Cloud Sensors in EMEA. Users may continue to experience delays for Trend Vision One Endpoint and Email & Collaboration Security detections and alerting. Next Update: 08/10/26 18:00 UTC
- Identified · Aug 10, 13:05 UTC
We are aware of an issue affecting Trend Vision One Cloud Sensors in EMEA. Users may experience delays for Trend Vision One Endpoint and Email & Collaboration Security detections and alerting. Our team has escalated to upstream Third Party and is investigating. Next Update: 08/10/26 15:00 UTC
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