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Arctic Wolf · SecurityOct 2, 2026, 12:44 UTC 4 weeks ago

Aurora Endpoint Console - Subset of fields experiencing a parsing error

MinorNot disclosedUpdated 2h ago
Oct 2, 12:44 UTCOct 2, 15:16 UTC
Duration
2h 32m
Impact
Minor
Root cause
Not disclosed
Arctic Wolf, 90 days
16 incidents
Affected
Aurora EndpointEMEA - Aurora EndpointAPAC - Aurora Endpoint
Status page

Final update

The issue affecting Aurora Endpoint Console has been fully resolved as of 10/02/26 14:50 UTC. All services are operating normally. Incident Window: 10/02/26 12:16 UTC - 10/02/26 15:00 UTC

Timeline

  1. Resolved · Oct 2, 15:16 UTC
    The issue affecting Aurora Endpoint Console has been fully resolved as of 10/02/26 14:50 UTC. All services are operating normally. Incident Window: 10/02/26 12:16 UTC - 10/02/26 15:00 UTC
  2. Monitoring · Oct 2, 14:39 UTC
    Our upstream Vendor has implemented a fix for affecting Aurora Endpoint Console. We have begun restoring corrupted data to resolve display issue Next Update: 10/02/26 17:00 UTC
  3. Investigating · Oct 2, 12:44 UTC
    We are aware of an issue affecting Aurora Endpoint Console. Users may experience some fields returning corrupted data. Endpoints remain protected as this graphical issue does not impact Protect/Focus functionality Our team has identified the error and are implementing a resolution. Next Update: 10/02/26 15:00 UTC

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