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20 down now · 248 this week

Atlassian · Developer toolsMay 14, 2019, 08:57 UTC 7 years ago

Atlassian Cloud users experiencing outages

CriticalNot disclosedUpdated 46d ago
May 14, 08:57 UTCMay 14, 11:04 UTC
Duration
2h 7m
Impact
Critical
Root cause
Not disclosed
Atlassian, 90 days
0 incidents
Affected
Not listed by the vendor.
Status page

Final update

We have identified the service that caused a high load on the server. We have deployed a couple of changes to mitigate the situation. The services have been recovered and operating normally.

Timeline

  1. Resolved · May 14, 11:04 UTC
    We have identified the service that caused a high load on the server. We have deployed a couple of changes to mitigate the situation. The services have been recovered and operating normally.
  2. Investigating · May 14, 09:28 UTC
    We are continuing to investigate this issue.
  3. Investigating · May 14, 08:57 UTC
    We are investigating an outage that is impacting some Atlassian Cloud customers. We will provide more details within the next hour.

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