Atlassian Cloud users experiencing outages
May 14, 08:57 UTCMay 14, 11:04 UTC
Duration
2h 7m
Impact
Critical
Root cause
Not disclosed
Atlassian, 90 days
0 incidents
Affected
Not listed by the vendor.
Final update
We have identified the service that caused a high load on the server. We have deployed a couple of changes to mitigate the situation. The services have been recovered and operating normally.
Timeline
- Resolved · May 14, 11:04 UTC
We have identified the service that caused a high load on the server. We have deployed a couple of changes to mitigate the situation. The services have been recovered and operating normally.
- Investigating · May 14, 09:28 UTC
We are continuing to investigate this issue.
- Investigating · May 14, 08:57 UTC
We are investigating an outage that is impacting some Atlassian Cloud customers. We will provide more details within the next hour.
More from Atlassian
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Mar 407:31 UTC | Issues with 403 user authentication errors across Atlassian products | none | 0m |
| Sep 1010:26 UTC | Slow loading times and extended response times for Cloud products in the EU-West region. | none | 2h 18m |
| Sep 908:56 UTC | High RDS CPU on multiple environments | none | 9h 16m |
| Sep 209:23 UTC | Slowness in Jira. | none | 8d 3h |
| Aug 2011:46 UTC | Data residency migrations halted. | minor | 2d 23h |
| Jul 320:51 UTC | Some products are hard down | none | 7h 3m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.